Billing Support

See a charge from us? We can help.

If YVBILLING.COM appeared on your credit card statement, you're in the right place. Learn more about your charge or reach out to our team below.

Get Support

Built Around Your Security

Your privacy and security matter to us. Our dedicated team is ready to assist you around the clock with any billing questions.

Secure & Private

Your personal and billing information is protected with 256-bit SSL encryption. We take your privacy seriously at every step.

24/7 Live Support

Our dedicated support team is available day and night to answer billing questions, process refund requests, or resolve any concerns.

Discreet Descriptors

Statement descriptors are designed to be simple and private. YVBILLING.COM appears to keep your purchase details confidential.

Frequently Asked Questions

Find quick answers to the most common billing inquiries below.

YVBILLING.COM is the billing descriptor used by YV Holdings Inc. It appears on your credit card statement when a purchase has been made on one of our digital content platforms. The descriptor is intentionally generic to maintain your privacy.
A recurring charge means an active subscription is linked to your account. This could be from signing up for a membership or a free trial that has since converted into a paid plan. Contact us if you'd like to review or cancel any active subscriptions.
You can request a cancellation by reaching out to our support team using the contact form below or by emailing team@yvbilling.com. Please include the email address associated with your account and the last four digits of the card on file so we can locate your subscription quickly.
If a charge occurred after your cancellation request, it's possible the billing cycle renewed before the cancellation was finalized, or there may be a separate active subscription on your account. Please contact us with your details and we'll investigate and resolve it promptly.
We take unauthorized charges very seriously. Please contact our team immediately with the charge amount, date, and last four digits of the card. We will investigate the transaction and work with you to resolve the issue as quickly as possible.
Refund eligibility depends on the specific purchase and its terms. Reach out to our support team with your charge details and we will do our best to assist you.

We're Here to Help

Have a question about a charge on your statement? Our team responds quickly and is committed to resolving your inquiry.

Response Time Typically within 24 hours
Headquarters Miami, FL — United States